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Conflict Resolution: Strategies for Your OTP Team

1/21/2026
1:00 PM-2:00 PM
Location: Virtual
Organization: MA OTP TTA Center
Presenter: Peter Fifield, Ed.D., MLADC, LCMHC

Join us for a practical learning session with Dr. Peter Fifield on the foundations of conflict resolution. This 1-hour session offers real-world examples and attainable practices that OTPs can apply to positively influence conflict resolution.

Key concepts covered:

  • Verbal and Non Verbal Communication
  • Trauma Informed Environmental Factors
  • AVADE (™) Basics

By the end of this webinar, participants will be able to:

  1. List 2-3 foundations of conflict resolution
  2. Identify trauma-informed approaches to environmental factors in the OTP setting
  3. Assess how verbal and non-verbal communication affects relationships

Peter Fifield, Ed.D MLADC, LCMHC is the Director of Behavioral Health Services at Wentworth-Douglass Hospital in Dover, NH. He has a doctoral degree from the University of New England and is dual licensed in NH as a clinical mental health counselor and a master licensed alcohol and drug counselor. Peter has been a member of the Motivational Interviewing Network of Trainers since 2011. For over twenty years he has been working in the field of trauma-informed integrated behavioral health and the treatment of co-occurring mental health and substance use disorders.